Yelena Mackay

Vice President of AI Strategy · Ivanti · company speakers →

AI is no longer a future concept—it’s here, and it’s transforming IT service management. In this session, Yelena Mackay Vice President of AI Strategy at Ivanti, shares her experience leading Ivanti’s AI transformation. Discover how Ivanti moved beyond pilots and experimentation to operationalize AI across its enterprise and product pillars. Yelena will provide practical insights on: • Breaking down silos and aligning stakeholders • Lessons learned from early AI rollouts (including Copilot) • Building a unified architecture for agentic frameworks • Empowering employees with everyday AI tools • Creating a culture of collaboration and continuous learning This interactive session will give delegates a candid look at the challenges and opportunities of implementing AI at scale—and actionable steps to apply in their own organizations.

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