Events › B2B SaaS
B2B SaaS
70
Exhibitors
4,500
Attendees
SITS is Europe's leading exhibition and conference tailored specifically for IT Service Management (ITSM), Service Desk, and IT support professionals, showcasing software, automation, and managed services.
SITS – The Service Desk & IT Support Show is held annually. This page tracks the next confirmed edition — SITS – The Service Desk & IT Support Show 2028 dates will be added here once announced.
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Venue
ExCeL LondonMultipurpose · 100,000 m² · 2 halls · ~5,000 people
A major international exhibition and convention centre in London, UK, located in the Royal Docks. It offers extensive, flexible indoor exhibition space, a convention centre with a large plenary, and numerous meeting rooms, suitable for large-scale trade shows and congresses.
📍 One Western Gateway, Royal Victoria Dock, London E16 1XL, United Kingdom
Operated by ADNEC
Organizer
Diversified Communications UKSubsidiary · Brighton, United Kingdom · Founded 2001
Diversified Communications UK operates as an international events company establishing business networks via face-to-face exhibitions and publications.
Exhibitor list
11 companies are exhibiting at SITS – The Service Desk & IT Support Show. The full list is shown below.
Also exhibits at Infosecurity Europe
Why people attend
Buyers attend to test and evaluate the latest ITSM software tools, watch live automation demos, explore AI integrations, network with industry peers, and access free technical training sessions.
Who attends
Exhibitor categories
Speakers
330 speakers at SITS – The Service Desk & IT Support Show
Partner · NinjaOne
"How to stop getting automation wrong"
Kelvin Tegelaar is not only a prolific blogger, PowerShell expert, and Microsoft MVP, but he is also CTO at Lime Networks, partner of NinjaOne, a managed services provider based in Rotterdam, and the creator of the popular blog CyberDrain.
Senior Principal Product Success Manager · ServiceNow
"Build a smarter, modern Service Desk experience"
Satty has 15+ years of experience in ITSM with two years in Product Success, covering all ITSM applications. He’s responsible for evaluating how the ServiceNow ITSM solution solves the market’s problem and assists customers with any adoption challenges. Satty also acts as the voice of the customer to help align the ServiceNow roadmap with market needs and priorities.
CTO · Marval Software
"The future of AI and Machine Learning in Service Management"
Cees specialises in managing enterprise management environments, resolving complex ICT architectural and organizational situations in large enterprises. He has been working on large AI and ML projects, service management, outsourcing deals and European tenders and has worked for national and international companies in various industries.
Director Sales EMEA · AnyDesk Software
"Simplicity as a Service in the age of IoT"
Lars is a passionate software technology generalist that helps people understand the benefits of intelligent automation and digital workers at their fingertips – making those work environments more ‘human.’ He loves helping his clients see how these technologies can help them achieve positive business outcomes.
Team Lead Customer Success · AnyDesk Software
"Simplicity as a Service in the age of IoT"
Simone Rothmund, a passionate Customer Success Specialist and Technology Enthusiast who established and shaped the Customer Success department in two SaaS companies.
Lead ITSM Solutions Architect · AFJ Solutions
"Building the perfect Change Management process"
Richard Josey is a SM Solutions Architect for AFJ Solutions. With over 20 years’ experience in Service Management, he’s been a driving force behind many organisations efforts to implement and embed mature Service Management processes. He is a consultant/CSI manager and chair of the BCS Service Management and IT Asset Management Specialist group. Richard is also a public speaker and thought leader for Gartner, itSMF, SITS, GSDC, Cherwell and BCS Conferences.
BT Group
"Coming together is the beginning; Keeping together is progress, working together is success…"
Also speaking at PDAC Convention
SolarWinds
"Why unifying ITSM+ITAM+ITOM is essential to achieving today’s service levels."
Chief Technology Evangelist · CompTIA
"Are you (and your workers) eXperienced?"
Dr James Stanger, Chief Technology Evangelist at CompTIA. James is a recognized authority and active consultant in IT service management, security analytics, penetration testing, open source, and workforce development. An award-winning author, blogger, and educator, he has worked with organizations worldwide, including IBM, Tesco, Dell, and the University of Cambridge.
Principal Solutions Engineer · Atlassian
"Embracing Agile ITSM"
Principal Solutions Engineer at Atlassian with a background in operations management and ITSM consulting.
Area VP, Enterprise Architecture and Partner Enablement · NinjaOne
"How to script at scale so your support staff aren’t bored to tears and you don’t break anything"
Also speaking at Infosecurity Europe
Senior Solution Consultant · GuideVision
"Capturing the Real Impact of Change"
Partner, Service Management · FSP
"Are You Ready for ESM? A Practical Readiness Framework for Enterprise Service Management Success"
Change Analyst · Warwickshire County Council
"Beyond ‘How We’ve Always Done It’: Systemically Transforming the Employee Journey with Hornbill"
Senior Project Manager · Warwickshire County Council
"Beyond ‘How We’ve Always Done It’: Systemically Transforming the Employee Journey with Hornbill"
Also speaking at Restaurant & Bar Tech Live, Clinical Cosmetic Regenerative Congress, Street Food Business Expo
Hornbill
"Beyond ‘How We’ve Always Done It’: Systemically Transforming the Employee Journey with Hornbill"
+ 314 more speakers at this event.
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