VP of Member Relations · VerusRx
Robert Young, VP of Member Relations at VerusRx, shares what it truly takes to integrate AI without losing the human touch. He covers how leaders can harmonize empathy and technology, evolve coaching for more complex interactions, build trust in AI, and shift from speed-focused KPIs to outcome-driven metrics.
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Speaking history
Customer Contact Week Las Vegas
Customer Contact Week Nashville
SecureWorld New York City
CCW Executive Exchange: Retail
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