Paula Gough

Key Account Director for National Highways · Costain · company speakers →

I am currently Key Account Director for National Highways for Costain Group PLC, part of the Highways sector Senior Leadership Team across contracting and consulting. I hold business plan delivery ownership for a '500m account, people and line management responsibilities and customer/collaborative performance and business targets.<br /> <br /> Previously I worked for 17 years in Consulting holding senior leadership positions including Regional Director for Highways Consultancy in London and SE Region for Arcadis where I developed and created numerous new client accounts and revenue streams for the company as well as leading major programme delivery.<br /> <br /> I have practical experience of contributing to P&L with strategic pipeline planning to balancing revenue against profit & margins. I have a passion to continue to improve operations through practical methods such as data intelligence, standardisation and lean methods to deliver efficiency for end customer.<br /> <br /> I am a passionate trustee of a STEM charity, a board member and Social value advocate and have huge regard for effective organisational development. I work to bring P13 principals to all aspects of the business lifecycle and strive to embed Equality, Diversity and Inclusion including actively driving staff development and growth.<br /> <br /> <strong>Key specialisms:</strong><br /> Major Highways (SRN) and Local Highways (MRN) from inception to delivery<br /> Major strategic pursuit planning including commercial aspects<br /> Vast knowledge of National Highways / Local and central Government<br /> Able in strategic account planning and development, having lead transformation of 2 major account (both biggest for the company in excess of '27m)<br /> P&L ownership, Revenue Vs Margin Vs Profit leadership through strategic business planning<br /> Stakeholder Management

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