Jade Channell

Head of Customer and Partnerships · Formbay Pty Ltd · company speakers →

As Head of Customer and Partnerships at Formbay, Jade brings deep operational insight into the challenges of electrification at scale. With a background in customer support and a track record leading the successful rollout of the NSW PDRS scheme, they now oversee the end-to-end customer journey ensuring compliance, usability, and industry alignment. Their work bridges the gap between busy tradies on the ground and the evolving needs of regulators, while also driving partnerships that shape smarter, more integrated product solutions for Australia's electrification future.

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