Brett Forman

Head of NICE Enlighten AI · NICE · company speakers →

Leading Enlighten AI at NICE, Brett's focus is on translating evolving AI technologies into strategic business solutions. With a strong background in customer experience analytics, operations, consulting, and client management he excels in fostering high-performance teams that drive client engagement and realize business value. The skills honed over years in leadership roles, including advanced data usage and cross-functional collaboration, empower him to address client needs effectively. Our team's commitment to innovation and excellence has solidified NICE's reputation as a leader in customer experience analytics.

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Speaking history

ICMI Contact Center Expo

26 October 2026 Orlando, United States “CX AI Realized: From Hype to High-Impact Results”

Topics this speaker covers

software-saasdigital-transformationhr-people

Sectors

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