Vanessa McElroy

Director of Care Transitions · UC Davis Health · company speakers →

Emergency department overutilization and avoidable admissions remain among the most stubborn drains on margin, capacity, and patient experience and the hardest to solve through point solutions. UC Davis Health took a different path: a deliberate, system-level redesign that embedded care management across clinical and community touchpoints, closing the gaps where patients typically fall through. The result is a coordinated model that meets patients before crises escalate and the numbers prove it works: an 18% reduction in ED visits and a 25% reduction in hospitalizations. In this session, presenters will share the architecture behind the model, the operational decisions that made integration stick, and the lessons that translate to any health system under pressure to do more with less.

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