Rumbi Mtsambiwa

Customer Relationship Manager, Cybersecurity · OpenText · company speakers →

Born Between Two Worlds, Built to Bridge Them Curiosity brought me into technology, but perspective shaped my purpose. Growing up between worlds taught me how to turn complexity into access - and opportunity into impact, at scale. This principle has guided my work across fintech, social impact technology, and now AI-powered cybersecurity. I was born in Zimbabwe and raised in the UK, with formative years spent moving between Harare, Johannesburg, and cities across the UK and Europe. Early on, I learned that success is rarely about talent alone; it is about access to systems, information, and power. My late grandmother never trusted banks - her mattress was her vault. Years later, I would understand why, and commit my career to building technology that restores dignity, trust, and agency. The Moment Everything Changed While working across Uganda, Malawi, and Zambia with UK microfinance institutions, I met Mai Phiri and her women's group. They walked hours to repay loans, faced humiliation at city banks, and lost income to fees - despite being the economic backbone of their communities. Having grown up through Zimbabwe's banking collapse and the rise of EcoCash, I saw the disconnect clearly: digitising institutions without digitising access fails the people systems exist to serve. That insight pulled me decisively into technology. I began redesigning systems around users, integrating mobile money into core banking platforms. Through Watsopano, I helped scale dignified financial access from 60,000 to 132,000 active clients across Malawi, Zambia, and Zimbabwe between 2016-2018. Scaling Systems, Talent, and Impact This conviction led me to Viamo, where over six years I helped scale their digital engagement platform from 10.5 million to 25 million subscribers across 25 countries - including during COVID-19. I also designed the East and Southern Africa Internship Programme, creating

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