Transformation Director, CX · UKI · company speakers →
With over 20 years of award-winning creative experience, Ray has transitioned from a classic and modern design background to become a pioneering design leader with a focus on humanity-centric design and transformative experiences. His expertise lies at the nexus of human and digital technology interactions, where business strategy and design converge. While passionate about all aspects of design, Ray is particularly fascinated by the potential of AI to revolutionise the customer experience and he eagerly explores its role in shaping the future of humanity-centred design.
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