Rachael Abitogun

Head of Customer Care · Wio Bank PJSC · company speakers →

I am an Award winning, versatile, customer obsessed, enthusiastic and proactive leader of people possessing a wealth of commercial skills and knowledge acquired across a range of demanding roles. I have delivered many customer experience and business process improvements over the last 30 years covering many sectors and 5-star brands, including Fintech, eCommerce, Telecoms, Health & Lifestyle, Cargo and Logistics and the Travel industry (Airlines, Trains and Online Travel). Having led teams to success at Qatar Airways, Expedia, Careem, Mumzworld, Virgin Trains are more, I am delighted to be here at the Contact Centre Summit to share ideas and best practices with fellow industry experts

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