Pallavi is a Principal AI Product Manager at Twilio, where she leads product strategy for Data Insights and Pricing platforms. With a career spanning Microsoft, ServiceNow, Adobe, and OpenText, she brings deep expertise in building and launching 0 to 1 products in B2B SaaS. Her work spans across Conversational AI, Proactive Customer Engagement, Feedback Management, Digital Imaging, and Web Conferencing. Passionate about solving real customer problems, Pallavi combines strategic thinking with a hands-on approach to deliver meaningful product outcomes.
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