Michelle P. Medina

Executive Medical Director, Value Based Operations, Division of Finance · Cleveland Clinic · company speakers →

Care management programs often fail not because the clinical model is wrong, but because the financial model never caught up. Contracts get signed in one room, care gets redesigned in another, and the economics quietly erode the impact. Cleveland Clinic took on that disconnect directly by building a model where value-based contracting and care management implementation are designed, deployed, and measured as a single system rather than parallel workstreams. In this session, Dr. Michelle Medina will walk through how Cleveland Clinic structures the handoff between contract terms and operational execution, the governance that keeps finance and care delivery accountable to the same outcomes, and the decisions that determine whether a value-based arrangement generates value. Attendees will leave with a clearer view of what it takes to move care management from a cost center to a sustainable, scalable engine of performance.

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