Director of Business Development · Powerfront · company speakers →
Matt is a technology leader at Powerfront. He works with retailers to make AI practical, visible, and manageable, supporting CX teams with tools that improve service efficiency, sales conversion, and customer satisfaction. At Online Retailer, Matt will share a grounded perspective on how retailers can adopt AI in ways that enhance customer experience while keeping people, oversight, and measurable outcomes at the centre. Prior to Powerfront, Matt held roles at Mercedes-Benz, McLaren Group, RMIT University, and Achtung Agency across APAC and Europe.
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