Deputy Chief Operations Officer · Brunel University of London (tentative) · company speakers →
Over the last 20 years Lucy has led a number of organisational transformations. Working across multiple sectors including Education (Brunel University), Scientific Research (Research Councils), Policing (National and Local) and Defence (DIO and UKHO) gaining extensive experience of strategically and operationally leading; transformation and change including programme and portfolio delivery, digital, technology and data functions and services driving large scale complex transformation. Her experience has included developing, implementing and embedding corporate strategy, leading and managing large scale transformation through to the operational management and accountability of service delivery. With extensive transformation experience Lucy has led on operating model design, development and implementation, culture and leadership, digital transformation, business systems and services transformation, legacy migrations, and service improvements across organisations. The outcomes of delivering these initiatives realising improved organisational culture and experience, processes, capabilities, resilience, sustainability, and performance, providing significant operational benefits aligned to key strategic requirements.
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