Jack Barmby

CEO · Gnatta · company speakers →

Jack is an entrepreneur focused on building practical, scalable technology that improves how businesses serve their customers. For over a decade he has worked at the intersection of customer experience, automation, and growth, driven by a belief that great service should be both human-centred and operationally efficient. He is the founder and CEO of Gnatta, an AI-powered customer experience platform that helps B2C businesses connect channels, data, and AI agents into a single, coherent service operation. Jack leads product vision and strategy, with a particular focus on responsible AI adoption in customer service.

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Speaking history

Contact Centre & Customer Services Summit

14 September 2026 Manchester, United Kingdom “From Zero to One with AI in Customer Service”

Topics this speaker covers

digital-transformationsoftware-saasb2b-trade-sourcing

Sectors

professional_services

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