Gareth Bray

Business Development Director · Premier CX · company speakers →

Gareth Bray is a recognised industry leader in conversational commerce and enterprise messaging strategy. As Meta’s third employee in Europe focused on the WhatsApp Business Platform, he was instrumental in architecting the platform’s strategy, building the partner ecosystem, and launching its go-to-market approach across EMEA – growing the business from inception to a multi-million-dollar operation. Over the years, Gareth has advised C-level stakeholders on some of the most complex and high-impact WhatsApp implementations worldwide. His deep expertise spans both the technology stack and the operational realities of deploying messaging at scale. At Premier CX, Gareth acts as a strategic advisor to global communication centres, helping them leverage best-in-class technologies and proven frameworks to transform customer engagement through the WhatsApp platform.

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