Chris Hands

Watch Commander / Innovation Manager · West Midlands Fire Service · company speakers →

Chris is a Watch Commander with West Midlands Fire Service and currently serves as an Innovation Manager. The majority of his 25-year career has been spent on the frontline, leading crews at operational incidents and developing practical experience in real-world decision-making under pressure. His work sits at the intersection of operations, innovation, and culture change — translating ideas from other sectors into practical tools that frontline firefighters can actually use.

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