Ben Macrow

Account Executive · Gallagher

Ben joined the insurance industry in 2019 and has since progressed into his current role as an Account Executive, where he looks after a diverse portfolio of commercial clients. Early in his career, Ben became actively involved with BIBA, joining the South Wales council and quickly stepping into the role of Young Broker Ambassador. His continued commitment led to him becoming the youngest ever Chair of BIBA South Wales, while also serving as Chair of the Young Broker Ambassadors nationally. Alongside his BIBA responsibilities, Ben contributes to the wider industry through his involvement with the BIBA Insurance Technology and Innovation Committee, helping to shape conversations around digital transformation and the future capabilities of brokers. In 2023, Ben was recognised as one of the Top 25 Insurance Brokers by Insurance Business, reflecting his professional impact and growing influence within the sector. Alongside his role with BIBA, Ben is also part of The Insurance Institute of Cardiff, where he has held roles as NOVUS President and Regional Forum Officer within the Cardiff CII. Ben has also been honoured with the Novus Emerging Professionals Award from the Cardiff Institute of Insurance. Further demonstrating his passion for championing the broker voice, Ben is a member of the Voice of the Broker Champions Council with Gracechurch, where he contributes to improving insurer–broker relationships and raising service standards across the market.

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