Head of User Services · Durham University · company speakers →
<p>Andy Scott is Head of End User Services at Durham University, with over 21 years of experience in IT leadership across Higher Education and the NHS. He specialises in digital transformation, service excellence, and stakeholder engagement.</p> <p>Andy is a board member of HEFESTIS Ltd. and Co-Chair of UCISA’s Support Services Group. He holds an MBA in strategic leadership with distinction and is passionate about coaching, innovation, and customer-focused service delivery. </p>
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