Andrea R. Henry, CHI™-Spanish

Spanish interpreter, researcher · Children's Healthcare of Atlanta · company speakers →

Andrea has enjoyed working professionally in the field of healthcare interpreting for 25 years. Most of those years have been in face-to-face interpreting of dialogue in both adult and children’s healthcare settings. Interpreting on the frontlines is her biggest joy. Additionally, Andrea has learned a great deal from many roles in this field having worked as a freelance interpreter, full-time OPI interpreter, interpreter coordinator for two healthcare organizations, interpreter trainer, full-time F2F interpreter in a level 1 trauma center, and interpreter researcher. She has extensive experience in written translation (e.g., English > Spanish home care instructions), public speaking, and mentoring novice interpreters. Andrea’s areas of interest and expertise include specialization (e.g., pediatric cancer, pediatric heart defects, etc.), outside-the-box methods for navigating technical speech and sociolinguistic bumps, and value-added scripting for improved encounter interaction. Andrea is strongly invested in moving our field forward by sharing strategies that improve communication and the patient’s clinical outcome, as well as raise our perceived value. Finally, Andrea is the principal investigator on grant-funded research on development and validation of a tool that measures complexity and mental fatigue in the healthcare encounter.

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