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Customer Management
ICMI Contact Center Expo provides education and networking for contact center professionals, featuring keynotes, site tours, and an exhibition for customer management technologies.
Planning for next year?
Dozens of solution providers here. You probably care about 20–30. Tell us your ICP, we'll find them.
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Venue
Gaylord Palms Resort & Convention CenterConvention centre · 46,451 m² · 1 halls
A massive 4-star resort and convention hotel in Kissimmee, Florida, near Orlando. It features over 500,000 sq ft of meeting space, including the 178,500 sq ft Florida Exhibition Hall, alongside themed atria, guest rooms, and water park facilities, catering to large-scale conferences and trade shows.
📍 6000 Osceola Pkwy, Kissimmee, FL 34746, USA
Operated by Marriott International
Organizer
International Customer Management Institute
Subsidiary · Atlanta, United States · Founded 1985
ICMI provides training, resources, certification, and events for customer management professionals and contact centers.
Why people attend
Attendees, primarily managers and directors, seek to evaluate and purchase tools for improving customer experience and contact center efficiency.
Sample matches
Filtered to a Series-B SaaS ICP. Your filter will be different.
Sample Match A
example.com
"Strong ICP match: Series B, EU expansion, VP Engineering and CTO attending."
Sample Match B
example.io
"Mid-stage SaaS with active GTM motion; product-led growth signals align with ICP."
████████ ██████
████████.io
"████████████████████████████████████████."
Submit your ICP
to unlock all matches
████████ ██████
████████.io
"████████████████████████████████████████."
Submit your ICP
to unlock all matches
Past & future editions
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Frequently asked questions