Events › B2B SaaS
B2B SaaS
80
Exhibitors
2,000
Attendees
The Service Summit is a leading German trade fair and conference dedicated to digitalization and innovation in customer service, showcasing the latest tools, automation frameworks, software, and platforms for service excellence.
Attendees: Heads of customer service, customer experience leads, and customer service managers from major corporations along with digital service software and hardware providers.
Exhibitor mix: The event features tiered commercial partnership profiles segmented primarily into Platinum, Gold, and Standard Exhibitors, alongside a dedicated pavilion zone for digital customer service Startups.
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Venue
Areal BöhlerMultipurpose · 15,000 m² · 5 halls · ~4,000 people
A historical industrial site in Düsseldorf/Meerbusch, Germany, repurposed as a venue for trade fairs, corporate events, conferences, and exhibitions. It features former factory halls with industrial charm, totaling thousands of square meters of space.
📍 Hansaallee 321, 40549 Düsseldorf, DE
Operated by Areal Böhler GmbH
Organizer
Trailblazer Summits GmbHSubsidiary · Hamburg, Germany · Founded 2017
Organizer of specialized B2B trade summits and content-led conferences in Germany focused on digitalization, logistics, and technology.
Exhibitor list
16 companies are exhibiting at Service Summit. A sample of 12 is shown below — unlock the full list to see all 16.
Also exhibits at Lab of the Future Congress Europe, CBRNe Convergence Knoxville, The Bioprocessing Summit
4 more exhibitors at Service Summit.
Unlock the complete exhibitor list — every company, with optional ICP filtering and verified buying-committee contacts per matched account.
Why people attend
To experience interactive tool presentations on the main stage, connect with C-level enterprise decision-makers, attend masterclass deep dives, and evaluate the latest software infrastructure for optimizing customer care.
Exhibitor categories
Past & future editions
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Frequently asked questions