Events B2B SaaS

B2B SaaS

Call & Contact Centre Expo 2026

Trade-orientedMid-sizeIn-personRegional draw
📅 18 November 2026 – 19 November 🏛️ ExCeL London 📍 London, GB ↗ 🏢 ROAR B2B Limited 🔁 annual

100

Exhibitors

3,500

Attendees

Call & Contact Centre Expo is Europe's leading event showcasing the latest strategies, software solutions, and cutting-edge technologies shaping the future of customer contact, communication tracking, and remote support.

Exhibitor mix: The event is co-located with the Customer Experience Expo (CX Expo), with exhibitors clearly mapped into Contact Centre (CC) or Customer Experience (CX) designations alongside specific booth coordinates.

Software SaasDigital TransformationTelecoms 5g call centercontact centercustomer servicecustomer experienceremote supportcommunication trackingtelecommunicationssoftware

Call & Contact Centre Expo is held annually. This page tracks the next confirmed edition — Call & Contact Centre Expo 2027 dates will be added here once announced.

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⚠️ The exhibitor list for this event isn't publicly accessible yet. We'll work on it once you submit a request.

Venue

ExCeL London

Multipurpose · 100,000 m² · 2 halls · ~5,000 people

A major international exhibition and convention centre in London, UK, located in the Royal Docks. It offers extensive, flexible indoor exhibition space, a convention centre with a large plenary, and numerous meeting rooms, suitable for large-scale trade shows and congresses.

📍 One Western Gateway, Royal Victoria Dock, London E16 1XL, United Kingdom

Operated by ADNEC

210 events tracked at this venue → Venue website ↗

Organizer

ROAR B2B

PE-backed · London, United Kingdom · Founded 2019

Roar B2B organizes sector-specific trade exhibitions and media platforms across environmental services, healthcare, and tech.

Runs 16 events → LinkedIn ↗

Why people attend

Buyers attend to benchmark customer contact technology, evaluate conversational AI tools, acquire CRM/helpdesk solutions, and participate in pre-qualified 1-1 business match programs.

Who attends

Senior customer contact leadersbusiness operations headscustomer experience directorscall center managersIT administratorsand workforce optimization professionals.

Exhibitor categories

AI & ChatbotsCloud Communications / UCaaSWorkforce Engagement ManagementContact Center as a Service (CCaaS)Customer Experience (CX) SoftwareBPO & Customer Support Services

Sample matches

Filtered to a Series-B SaaS ICP. Your filter will be different.

Sample Match A

example.com

91 — High
Enterprise SaaS200–500 employeesAmsterdam, NL

"Strong ICP match: Series B, EU expansion, VP Engineering and CTO attending."

Sample Match B

example.io

79 — Medium
Cloud platform50–200 employeesLondon, UK

"Mid-stage SaaS with active GTM motion; product-led growth signals align with ICP."

████████ ██████

████████.io

██ — Medium
████████████ 200–500 employees ████, ██

"████████████████████████████████████████."

Submit your ICP
to unlock all matches

Request intelligence →

████████ ██████

████████.io

██ — Medium
████████████ 200–500 employees ████, ██

"████████████████████████████████████████."

Submit your ICP
to unlock all matches

Request intelligence →

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Frequently asked questions

When is Call & Contact Centre Expo?+
Call & Contact Centre Expo takes place on 18 November 2026 to 19 November 2026.
Where is Call & Contact Centre Expo held?+
Call & Contact Centre Expo is held at ExCeL London, London, GB.
Who organises Call & Contact Centre Expo?+
Call & Contact Centre Expo is organised by ROAR B2B Limited.
How many exhibitors attend Call & Contact Centre Expo?+
Call & Contact Centre Expo typically hosts approximately 100 exhibitors.
How often is Call & Contact Centre Expo held?+
Call & Contact Centre Expo is held annual.

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