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Professional Services
400
Attendees
The KVD Service Congress is Europe's premier conference and trade show dedicated to strategic management, operations, and emerging technology in the technical customer service and field service sectors. It combines executive keynotes with a dedicated exhibition space.
Attendees: Executives, decision-makers, and service managers in technical customer service, after-sales, and spare parts logistics.
Exhibitor mix: The exhibition floor features unified structural stands displaying B2B enterprise software and tool-based services mapped to thematic areas like AI Enablement, Resource Allocation, and Remote Assistance.
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Venue
Grand Hall ZollvereinMultipurpose · 4,000 m² · 1 halls · ~2,500 people
A historical industrial event venue located on the UNESCO World Heritage site Zollverein in Essen, Germany. It offers versatile indoor space in a former industrial building for trade fairs, conferences, and corporate events, characterized by its industrial charm.
📍 Kokereiallee 1, 45141 Essen, Germany
Operated by Grand Hall Zollverein GmbH
Organizer
KVD Kundendienst-Verband Deutschland e.V.
Nonprofit · Essen, Germany · Founded 1982
German professional association supporting specialists and managers in designing technical customer service.
Exhibitor list
30 companies are exhibiting at KVD Service Congress. A sample of 12 is shown below — unlock the full list to see all 30.
18 more exhibitors at KVD Service Congress.
Unlock the complete exhibitor list — every company, with optional ICP filtering and verified buying-committee contacts per matched account.
Why people attend
Service directors, operations managers, and business executives attend to source cross-industry software architectures, examine real-world AI applications, and network with technology solution providers.
Exhibitor categories
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Frequently asked questions