This edition of Customer Relationship Management Conference has already taken place.
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Retail & E-commerce
800
Attendees
A premium boutique conference tailored for retail marketing professionals, focusing heavily on customer relationship management, loyalty programs, database marketing, and retail tech innovations.
Exhibitor mix: Sponsors and vendors are categorized by tier level including Diamond, Ruby, Emerald, Sapphire, Turquoise, Opal, and Pearl tiers.
Filter this event to your ICP.
36 exhibitors here. You probably care about 20–30. Tell us your ICP, we'll find them.
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Venue
Omni PGA Frisco Resort & SpaHotel venue · 11,800 m² · 2 halls · ~1,850 people
A resort and event venue in Frisco, Texas, featuring 500 guest rooms, 10 ranch houses, and 127,000 square feet of indoor and outdoor meeting space. It serves as a hub for golf and business events with two championship golf courses and 13 dining options.
📍 4341 PGA Pkwy, Frisco, TX 75033, USA
Operated by Omni Hotels & Resorts
Organizer
Customer Relationship Management Conference
Private · Frisco, United States · Founded 1994
An annual conference focused on customer relationship management, loyalty, and marketing strategies, primarily for the retail sector.
Exhibitor list
36 companies are exhibiting at Customer Relationship Management Conference. A sample of 12 is shown below — unlock the full list to see all 36.
Also exhibits at Online Retailer Conference & Expo, eTail Connect Spring
Also exhibits at CommerceNext Growth Show, eTail Boston, B2B Online Chicago
Also exhibits at Asia Malaysia Retail Innovation Summit, Critical Communications World, Accounting Summit
Also exhibits at eTail Connect West, eTail Connect Spring
Also exhibits at CommerceNext Growth Show
Also exhibits at DigiMarCon West - Digital Marketing, Media & Advertising Conference, Field Service Next West, TECHSPO Nashville Technology Expo
24 more exhibitors at Customer Relationship Management Conference.
Unlock the complete exhibitor list — every company, with optional ICP filtering and verified buying-committee contacts per matched account.
Why people attend
To acquire advanced strategies for customer retention, network with leading consumer brands, and find tech platforms to optimize enterprise customer data and loyalty program execution.
Who attends
Exhibitor categories
Speakers
40 speakers at Customer Relationship Management Conference
Global Senior Manager Membership Strategy · adidas
"How adiClub is driving engagement at scale"
Director of CRM and Personalization · 7-Eleven
"7-Eleven: Messaging your customers on the channels they love most"
Vice President Revenue & Success · Vibes
"7-Eleven: Messaging your customers on the channels they love most"
Also speaking at North American Marketing Leadership Summit 2026
Associate Vice President, Loyalty and Credit · Ann Taylor | LOFT
"Ann Taylor | LOFT: Loyalty You Can Feel—and Wear. How Premium Brands Activate Emotional Connection"
GM & SVP, Client Services · Kobie
"Ann Taylor | LOFT: Loyalty You Can Feel—and Wear. How Premium Brands Activate Emotional Connection"
Senior Director, Loyalty, CRM and Marketing Analytics · At Home Group
"At Home: Burning Down the House: Rebuilding Loyalty as a Relationship, Not a Program"
VP Guest Loyalty & Insights · Nothing Bundt Cakes
"Chipotle & Nothing Bundt Cakes: From First Visit to Loyal Fan: How Strategic Tech Partnerships Power the Full Customer Journey"
Senior Director, Customer Activations · Chipotle
"Chipotle & Nothing Bundt Cakes: From First Visit to Loyal Fan: How Strategic Tech Partnerships Power the Full Customer Journey"
Founder & CEO · Sparkfly
"Chipotle & Nothing Bundt Cakes: From First Visit to Loyal Fan: How Strategic Tech Partnerships Power the Full Customer Journey"
Vice President, Loyalty & Performance Marketing · Cinemark
"Cinemark: Subscription Loyalty Best Practices – Reaching the Gold Standard"
Head of CRM, EMEA · The Walt Disney Company
"Disney: When Data Meets Magic: How Disney Reimagined CRM to Build Fandom and Long-Term Value"
SVP Global Head of CRM · Bond Brand Loyalty
"Disney: When Data Meets Magic: How Disney Reimagined CRM to Build Fandom and Long-Term Value"
Director of Consumer Marketing · Fullspan Health
"Fullspan Health: From Answers to Action: Activating the Consumer Journey with AI"
Head of Loyalty and Payments · Gap Inc.
"GAP INC.: LOYALTY'S NEW OPERATING SYSTEM: HOW ENCORE WAS BUILT TO MOVE AT THE SPEED OF CULTURE"
CEO · Loyalty Methods
"GAP INC.: LOYALTY'S NEW OPERATING SYSTEM: HOW ENCORE WAS BUILT TO MOVE AT THE SPEED OF CULTURE"
Vice President, Customer Acquisition & Experience Marketing · Opry Entertainment Group
"Grand Ole Opry: Leveraging the Centennial Celebration to Drive Database Growth Through Engagement and Conversion"
+ 24 more speakers at this event.
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