Events › Professional Services
Professional Services
120
Exhibitors
3,500
Attendees
The UK's largest trade exhibition and conference dedicated to customer engagement, contact centre technology, and customer experience innovation, bringing together industry professionals and digital solution suppliers.
Exhibitor mix: Separated into two target streams matching the co-located show focus: Contact Centre Professional (omnichannel/CCaaS) and Customer Experience Professional (AI/CX strategy).
Contact Centre & Customer Experience Expo is held annually. This page tracks the next confirmed edition — Contact Centre & Customer Experience Expo 2027 dates will be added here once announced.
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96 exhibitors here. You probably care about 20–30. Tell us your ICP, we'll find them.
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Venue
ExCeL LondonMultipurpose · 100,000 m² · 2 halls · ~5,000 people
A major international exhibition and convention centre in London, UK, located in the Royal Docks. It offers extensive, flexible indoor exhibition space, a convention centre with a large plenary, and numerous meeting rooms, suitable for large-scale trade shows and congresses.
📍 One Western Gateway, Royal Victoria Dock, London E16 1XL, United Kingdom
Operated by ADNEC
Organizer
ROAR B2BPE-backed · London, United Kingdom · Founded 2019
Roar B2B organizes sector-specific trade exhibitions and media platforms across environmental services, healthcare, and tech.
Exhibitor list
96 companies are exhibiting at Contact Centre & Customer Experience Expo. A sample of 12 is shown below — unlock the full list to see all 96.
84 more exhibitors at Contact Centre & Customer Experience Expo.
Unlock the complete exhibitor list — every company, with optional ICP filtering and verified buying-committee contacts per matched account.
Why people attend
Buyers attend to explore roadmaps for efficient customer journeys, evaluate new voice AI and automated solutions to replace legacy IVR systems, and secure vetted cloud contact center software suppliers.
Who attends
Exhibitor categories
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Frequently asked questions