Events Professional Services

Professional Services

Customer Contact Week UK Summit 2027

Trade-orientedMid-sizeIn-personRegional draw
📅 10 May 2027 – 12 May 📍 Novotel London West, London, GB ↗ 🏢 IQPC (International Quality and Productivity Center) 🔁 annual

350

Attendees

Customer Contact Week UK Summit is the UK's leading event for Unified CX, bringing together senior decision-makers across design, delivery, and optimization to drive customer experience alignment and business impact.

Attendees: C-suite and VP-level leaders, directors, and heads of customer experience (CX), customer operations, digital service, contact centres, and transformation strategy.

Exhibitor mix: Organized primarily by tier-based sponsor categories including headline, platinum, gold, silver, and event partners.

Digital TransformationMarketing AdvertisingSoftware Saas customer experiencecustomer contactunified cxcustomer servicecontact centercustomer relationsbusiness optimization

Filter this event to your ICP.

Dozens of solution providers here. You probably care about 20–30. Tell us your ICP, we'll find them.

Request intelligence →

Delivery within 24 hours · $1,250

Venue

Novotel London West

Hotel venue · ~900 people

A large 4-star hotel in Hammersmith, West London, featuring extensive conference and event facilities. It offers over 30 meeting rooms, including the Chablis Suite, accommodating up to 900 delegates, suitable for conferences, banquets, and B2B events.

📍 1 Shortlands, London W6 8DR, UK

Operated by Accor

8 events tracked at this venue → Venue website ↗

Organizer

IQPC

Private · London, United Kingdom · Founded 1997

A provider of tailored business-to-business practical conferences, corporate exchanges, large-scale exhibitions, and webinars.

Runs 6 events → LinkedIn ↗

Why people attend

Buyers attend to explore cutting-edge AI and digital-first contact center technologies, network with senior CX leaders, and align customer management strategies with emerging tech trends.

Exhibitor categories

Unified CX PlatformsContact Center SoftwareAI & AutomationCustomer Journey AnalyticsOmnichannel Solutions

Sample matches

Filtered to a Series-B SaaS ICP. Your filter will be different.

Sample Match A

example.com

91 — High
Enterprise SaaS200–500 employeesAmsterdam, NL

"Strong ICP match: Series B, EU expansion, VP Engineering and CTO attending."

Sample Match B

example.io

79 — Medium
Cloud platform50–200 employeesLondon, UK

"Mid-stage SaaS with active GTM motion; product-led growth signals align with ICP."

████████ ██████

████████.io

██ — Medium
████████████ 200–500 employees ████, ██

"████████████████████████████████████████."

Submit your ICP
to unlock all matches

Request intelligence →

████████ ██████

████████.io

██ — Medium
████████████ 200–500 employees ████, ██

"████████████████████████████████████████."

Submit your ICP
to unlock all matches

Request intelligence →

More Professional Services events

Professional Services

North American HR Executive Summit (Fall)

Indian Wells, US Nov 2026

Professional Services

North American Marketing Leadership Summit

Phoenix, US Sept 2026

Professional Services

DBL Auftaktveranstaltung

Linz, AT Jan 2027

Professional Services

HR Technologies Spain

Madrid, ES Nov 2026

40 exhibitors

More Professional Services events

All Professional Services trade showsAll events in United Kingdom

Frequently asked questions

When is Customer Contact Week UK Summit?+
Customer Contact Week UK Summit takes place on 10 May 2027 to 12 May 2027.
Where is Customer Contact Week UK Summit held?+
Customer Contact Week UK Summit is held at Novotel London West, London, GB.
Who organises Customer Contact Week UK Summit?+
Customer Contact Week UK Summit is organised by IQPC (International Quality and Productivity Center).
How often is Customer Contact Week UK Summit held?+
Customer Contact Week UK Summit is held annual.

Ready to map Customer Contact Week UK Summit?

Request intelligence →