Events B2B SaaS

B2B SaaS

CEM Africa Summit 2026

Trade-orientedBoutiqueIn-personRegional draw
📅 18 August 2026 📍 Century City Conference Centre, Cape Town, ZA ↗ 🏢 VUKA Group 🔁 annual

The CEM Africa Summit is the premier gathering of customer experience (CX) professionals, executives, and practitioners on the African continent. Organized by VUKA Group, the event addresses pressing CX strategies, digital transformation, data analytics, and the incorporation of AI into customer engagement workflows.

Digital TransformationArtificial IntelligenceData AnalyticsMarketing Advertising customer experiencecxcustomer engagementartificial intelligencedata analyticsdigital transformationcustomer relationship management

CEM Africa Summit is held annually. This page tracks the next confirmed edition — CEM Africa Summit 2027 dates will be added here once announced.

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⚠️ The exhibitor list for this event isn't publicly accessible yet. We'll work on it once you submit a request.

Venue

Century City Conference Centre

Convention centre · 4 halls · ~1,160 people

A modern conference and exhibition venue located in Cape Town, South Africa, within the Century City precinct. It features four interleading ground-floor halls, multiple meeting rooms, and extensive foyer space designed for conferences, exhibitions, and corporate events, with a total capacity of around 1,900 guests.

📍 No. 4 Energy Lane, Century City, Cape Town, 7441, South Africa

2 events tracked at this venue → Venue website ↗

Organizer

VUKA Group

Private · Cape Town, South Africa · Founded 1995

An independent African organizer of B2B conferences, exhibitions, and media platforms focused on energy, mining, retail, and mobility.

Runs 8 events →

Why people attend

Buyers attend to discover enterprise software solutions that unify fragmented data strategies, integrate predictive AI into workflows, and optimize omnichannel consumer engagement across Africa.

Who attends

Customer experience leadersdigital innovatorsbrandsretailersbankstelecomsand customer engagement decision-makers across Africa.

Exhibitor categories

Customer Experience Management (CXM) SoftwareContact Center as a Service (CCaaS)Omnichannel Communication PlatformsAI & Predictive Analytics SolutionsCustomer Relationship Management (CRM) Tools

Sample matches

Filtered to a Series-B SaaS ICP. Your filter will be different.

Sample Match A

example.com

91 — High
Enterprise SaaS200–500 employeesAmsterdam, NL

"Strong ICP match: Series B, EU expansion, VP Engineering and CTO attending."

Sample Match B

example.io

79 — Medium
Cloud platform50–200 employeesLondon, UK

"Mid-stage SaaS with active GTM motion; product-led growth signals align with ICP."

████████ ██████

████████.io

██ — Medium
████████████ 200–500 employees ████, ██

"████████████████████████████████████████."

Submit your ICP
to unlock all matches

Request intelligence →

████████ ██████

████████.io

██ — Medium
████████████ 200–500 employees ████, ██

"████████████████████████████████████████."

Submit your ICP
to unlock all matches

Request intelligence →

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Frequently asked questions

When is CEM Africa Summit?+
CEM Africa Summit takes place on 18 August 2026.
Where is CEM Africa Summit held?+
CEM Africa Summit is held at Century City Conference Centre, Cape Town, ZA.
Who organises CEM Africa Summit?+
CEM Africa Summit is organised by VUKA Group.
How often is CEM Africa Summit held?+
CEM Africa Summit is held annual.

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