Events › B2B SaaS
B2B SaaS
Japan's leading, largest B2B exhibition and conference for call center and CRM professionals, focusing on next-gen AI, GenAI, and cloud-based customer support solutions.
Exhibitor mix: Themed zones (AI/GenAI, Cloud/SaaS, BPO/Outsourcing, Customer Experience).
CallCenter / CRM Demo & Conference in Tokyo is held annually. This page tracks the next confirmed edition — CallCenter / CRM Demo & Conference in Tokyo 2027 dates will be added here once announced.
Filter this event to your ICP.
Hundreds of exhibitors here. You probably care about 20–30. Tell us your ICP, we'll find them.
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Venue
Sunshine City Convention CenterConvention centre · 12,500 m² · 4 halls · ~3,000 people
A major convention facility located within the Sunshine City complex in Ikebukuro, Tokyo, featuring multiple exhibition halls and conference rooms suitable for trade shows, exhibitions, and meetings.
📍 3-1-1 Higashi-Ikebukuro, Toshima-ku, Tokyo 170-8630, JP
Operated by Sunshine City Corporation
Organizer
Informa Markets Japan Co., Ltd.Subsidiary · Tokyo, Japan
Organizes international B2B trade shows and exhibitions across diverse industries in Japan.
Why people attend
To source new CRM technology, compare AI customer support solutions, and attend seminars on call center operational management and case studies.
Who attends
Exhibitor categories
Sample matches
Filtered to a Series-B SaaS ICP. Your filter will be different.
Sample Match A
example.com
"Strong ICP match: Series B, EU expansion, VP Engineering and CTO attending."
Sample Match B
example.io
"Mid-stage SaaS with active GTM motion; product-led growth signals align with ICP."
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████████.io
"████████████████████████████████████████."
Submit your ICP
to unlock all matches
████████ ██████
████████.io
"████████████████████████████████████████."
Submit your ICP
to unlock all matches
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Frequently asked questions